Birdsnest Reviews

Some popular brands on Birdsnest include Imperial Bird’s Nest, Xin Shen Lo, Dragon Brand, Cocoon, and BNest. Other notable brands are Brand’s Bird’s Nest, New Moon’s Bird’s Nest, Eu Yan Sang, Kinohimitsu Bird’s Nest, and Happy Health Bird’s Nest. Please note that the popularity of brands can vary based on personal preference and availability.

All prices on birdsnest.com.au are in Australian dollars (AUD) and include GST (Goods and services tax). The pricing is in line with the recommended retail price for each item as defined by the brand or label. The aim is to be competitive and bring desirable but affordable clothes into your life. It's not a discount store, however, items do go on sale towards the end of the fashion season in preparation for receiving the new season's stock. If you are a customer not living in Australia, you will not be charged Australian goods and services tax. Regarding delivery, you will pay the flat overseas freight charge to them and then it will be your responsibility to pay any input duty or sales tax within your own country.

Birdsnest.com.au is an online store that offers a variety of products. The best-selling items include clothing, dresses, swimwear, shoes, and accessories. They offer free express delivery on orders over $150 and a 365-day return policy. The website is praised for its customer service and fast delivery. They also have a preloved program where customers can return their used garments to be resold. However, some customers have expressed dissatisfaction with the prices charged in the preloved section. The product quality and appearance generally receive positive reviews, but there have been some complaints about sizing and packaging. The store also supports charities and some of their clothes are Australian made.

Birdsnest.com.au offers several payment methods. You can pay using PayPal, which is a secure way to send money. It's free within Australia when you use your linked bank account or PayPal balance. PayPal keeps your financial information securely encrypted so you can pay online with confidence. When you link all your credit cards and bank accounts, you can choose which one you want to use when checking out. PayPal gives you the flexibility to make payments from a Mastercard, Visa, American Express as well as a PayPal account. Additionally, when returning an item, you can choose your preferred refund method, which can be the 'Original payment method' - Credit card, PayPal, Zip or Afterpay or 'Store credit'.

Birdsnest.com.au offers a 365-day return policy. You can return unworn items in their original condition, with tags attached, for a credit, exchange, or refund. The return process is simple and can be initiated online. If you choose a Birdsnest credit, your return postage will be free of charge for Australian orders. Otherwise, the return postage rate is $7.95. They also provide a printable postage label for $7.95, or you can handle the postage yourself.

As for their shipping policy, all Australian orders are delivered via the Australia Post express service for a flat rate of $9.95. However, if you spend $150 or more, the delivery is free. For New Zealand, the shipping charge is a flat rate of $9.95 AUD, and for all other overseas countries, it's a flat rate of $25.00 AUD. Please note that when shipping to New Zealand, a 15% GST is applied to your order as required by New Zealand customs. When shipping to the rest of the world, the Australian GST is removed from all items, but you may be required to pay import duty or sales tax set by the customs of the country where you are shipping to.

The Birdsnest credit is a form of store credit that can be used for payment of orders online. It can be issued through their returns process. If any item is not quite right, you can return it for a credit, exchange, or refund using their easy returns process. You can check how much store credit you have left on the Birdsnest website by logging into your account and going to 'My Account' under 'My Details' where you will find 'My Credit'. They also have a 'Re-Hatched' initiative that allows you to give your pre-loved Birdsnest items a new lease on life, and earn a little extra credit to spend on your next Birdsnest treat. Both gift vouchers and credit notes are valid for 3 years. If you would like more information on your store credit, you can email the customer service team at Birdsnest.